Bellune Electric hot water bottle with cover
€39,99
Color: Burgundy red
30 days to change your mind, free return label
Secure checkout
How do I care for de kruik?
- Let the hot water bottle cool down completely, then put it away.
- Clean the bottle with a slightly damp cloth.
- Do not submerge the bottle in water or put it in the washing machine.
- Top up the water now and then or change it, as the manual explains.
- Does the bottle look more rounded than before? Release the air from the bottle as described in the manual.
- Store the bottle in a dry place, out of reach of children.
- Check the bottle and cord regularly. Do not use the bottle if anything is damaged.
When will my order arrive?
How do returns work?
You have 30 days to change your mind after receiving your order. Request a return and we'll send you a free return label. Your money will be back in your account within 14 days of your request, including standard shipping costs.
Broken or wrong item delivered? Then you pay nothing, even after the cooling-off period.
Default Title: €39,99, In stock
In use
Something warm to hold
A warm hot water bottle in a soft cover, on your lap or in your hands. For a quiet evening on the sofa, with a book or a cup of tea.
Pictured: Bellune burgundy red, electric hot water bottle with cover
Details
Specifications
- Type
- Electric hot water bottle with water
- Heat settings
- 3, up to 65 °C
- Heat-up time
- Less than 5 minutes
- Power
- 400 W
- Voltage
- 220 V
- Controls
- Display on the cord plug
All 10 specifications
- Use
- Cordless, after heating up
- Safety
- Automatic shut-off and overheating protection
- Accessories
- Carrying strap and soft cover
- Cleaning
- With a slightly damp cloth, not in the washing machine
In the box
- 1x STAUS&BACH Bellune electric hot water bottle
- 1x cord with display and plug
- 1x carrying strap for around your stomach or back
- 1x soft cover for your hands
Questions
Frequently asked questions
My hot water bottle shows E1, E2 or EE. What does that mean?
E2 usually means the hot water bottle isn't lying flat or is moving while it heats up. Place the hot water bottle on a flat, firm surface and leave it still. E1 and EE often point to too much air in the hot water bottle. EE can look like 33 on the display. Unplug the cord and plug it back in firmly. Is the hot water bottle more swollen than before? Then bleed the air from it as described in the manual. Does the message keep appearing? Then contact our customer service.
My hot water bottle bulges when it gets warm. What now?
After frequent heating, condensation can cause extra air and moisture to build up in the hot water bottle. When heated, that air expands. The hot water bottle then bulges and sometimes no longer fits well in its cover. It will often show an error message as well. You can fix this by bleeding the air from the hot water bottle. The manual explains step by step how to let the air out and, if needed, top up the water. Not sure, or does the hot water bottle stay swollen? Then don't use it and contact our customer service.
My hot water bottle no longer gets properly warm. What can I do?
First check which setting you've chosen and whether an error code appears on the display. Lay the hot water bottle down flat and still, without its cover. Unplug the cord from the socket and from the hot water bottle. Then plug the cord back in firmly, and try a different socket too. Is the hot water bottle more swollen than before? Then bleed the air from it and top up the water if needed, as the manual explains. Is the hot water bottle still not getting warm afterwards? Then contact our customer service.
My new hot water bottle smells musty. Is that normal?
A new hot water bottle can smell a little musty. The smell comes from the rubber on the inside and is a result of the manufacturing process. It is not mould. Take the hot water bottle out of its packaging and let it air out well for a while. The smell usually fades on its own. Does the smell linger, or does it get stronger? Then contact our customer service.
There's no manual included. How do I get one?
Can't find the manual, or have you lost it? Then contact our customer service. We'll send you the manual. It also explains how to bleed the air from the hot water bottle and top up the water. Keep the manual somewhere safe, because after a while the hot water bottle can start to bulge. You'll need those steps then.
How do returns work?
You have 30 days to change your mind. Register your return on our returns page and you'll get a free return label. You get your purchase amount back, including standard shipping costs.
What if something doesn't work?
You always have the statutory warranty. Email us your order number and what's wrong, preferably with a photo or short video. You choose: free repair or a replacement. It costs you nothing, not even shipping.
A quick recap
Bellune
- 30 days to change your mind Free return label within the return period.
- Customer service Monday to Friday, 09:00 to 18:00